"The best costumer service. After my order they reached out asap to let me know, that items are not in stock. After I told them to cancel my money was refunded same day. Never I had such a great experience. Thank you please keep up great work!❤️💐"
~
Carine Alabilikian
in CA
Comment:
April 27, 2022 at 1:34 PM EST
"Five star"
~
Anne Dowd
in NC
Comment:
Mar. 24, 2022 at 11:16 AM EST
"Super service - fast shipping,protective packaging couldn’t ask more from an online order"
~
Lisa Kelly
in MA
Comment:
Jan. 1, 2022 at 8:11 PM EST
"Absolutely fabulous customer service! I have ordered from The Lili Pad several times now, and all of the items arrived quickly and in perfect condition. Thank you, Bob & Nancy!"
~ Monica Nielsen in Pittsburgh, PA
Comment:
Dec. 24, 2021 at 2:24 PM EST
"Great company. Delivered fast"
~
James Hunter
in AR
Comment:
Dec. 8, 2021 at 11:54 AM EST
"Thrilled to find a MC item that is BO’d at their online store and in a store that I love! Customer Service is epic in person and equally beautiful online! Merry Christmas!"
~
Leslee Hughes
in PA
Comment:
Sept. 9, 2021 at 1:00 PM EST
"I am so happy I found this store online. I am also happy with my purchase and the shipping was really done with care.
Thank you so much!"
~
Kelly G.
in NY
Comment:
July 3, 2021 at 5:49 PM EST
"So happy to have found a store within an hour drive that sells Mackenzie Childs but even happier that their customer service is exceptional! Bob, Nancy and their staff go above and beyond!"
~ Vicki Morro
Comment:
June 6, 2021 at 1:14 PM EST
"Thank you as ever Lili Pad for your extraordinary and personal customer service! Especially loved your recent 20%off sale for my favorite MacKenzie-Childs line!
You all are the BEST!
OXOX Jane in Shrewsbury MA"
~
Jane Lillis
in MA
Comment:
June 3, 2021 at 12:36 PM EST
"Best customer service ever.
So pleasant and accommodating"
~
Sheila Connors
in MA
Comment:
April 23, 2021 at 1:55 PM EST
"Very happy with my purchase! Thanks! I’m"
~
Susan Sloyka
in ID
Comment:
April 22, 2021 at 12:37 AM EST
"Great service. Very happy with purchase."
~
Darlene Johnson
in IL
Comment:
April 9, 2021 at 2:34 PM EST
"Excellent customer service!"
~
Bonnie Moseley
in TN
Comment:
April 9, 2021 at 2:33 PM EST
"Great customer service!"
~
Bonnie Moseley
in TN
Comment:
April 4, 2021 at 10:18 PM EST
"Amazing customer service. So accommodating and excellent communication. I look forward to shopping with The Lili Pad again!"
~
Christina Consolvo
in VA
Comment:
Mar. 16, 2021 at 2:31 PM EST
"The owners, Bob and Nancy, are completely customer service oriented!! They have bent over backwards to help me with my orders. Free shipping is a really great perk too. I look forward to the day I can shop in person in their wonderful store!!"
~ Lynne Marion in CA
Comment:
Mar. 12, 2021 at 12:59 PM EST
"Found my new go to for MacKenzie Childs. Great Customer service. ❤️"
~
Katherine Trotter
in MS
Comment:
Feb. 20, 2021 at 12:47 PM EST
"Thank you , dear Lili Pad, for always being my best source for MacKenzie-Childs ever! (Even better than their own site.) Bob and Nancy go way above and beyond with their excellent service and their free shipping is such a gift.
I think I'd have to say 10 stars for them!!"
~
Jane Lillis
in MA
Comment:
Feb. 20, 2021 at 12:43 PM EST
"Best customer service"
~
Sheila Connors
in MA
Comment:
Jan. 7, 2021 at 5:53 PM EST
"Bob is great! Responsive to inquiries and professional and courteous as well! Thank you!"
~
R Thomas Sherba
in OH
Comment:
Dec. 21, 2020 at 12:44 PM EST
"You had exactly what I needed and it arrived within a few day (during the holiday rush)! Amazing, thank you :)"
~
Anonymous
in MA
Comment:
Dec. 17, 2020 at 8:01 PM EST
"I was very impressed with your inventory of McKenzie Childs. I tried all my sources and you had exactly what I needed and sent it to me in a week. Wish I lived near your store-I would love to shop there. Thank you!!!"
~
Charlotte Brand
in AL